Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website, services, or business operations. We are committed to processing personal information lawfully, fairly, and transparently.
This policy applies to all website visitors, customers, business contacts, and individuals who interact with us.
Who We Are
Eclipse Digital Solutions Ltd (Co. No. 04146087) are the data controller responsible for determining how and why personal data is processed. If you have questions about this policy or your personal data, you may contact us using the details provided in the Contact section below.
Regulatory oversight for data protection in the United Kingdom is provided by the Information Commissioner's Office.
Personal Data We Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
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Name, job title, and contact details
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Account or enquiry information
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Communications and correspondence
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Information submitted through forms or applications
Information Collected Automatically
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IP address and device information
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Website usage data and analytics
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Login and security information
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Information from Third Parties
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Business contact data from partners or service providers
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Publicly available professional information
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We only collect data that is necessary for defined and legitimate purposes.
Lawful Bases for Processing
We process personal data only where permitted under UK data protection law. Lawful bases include:
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Contractual necessity — to provide requested services
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Legal obligation — to comply with statutory requirements
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Legitimate interests — to operate and improve our business
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Consent — where legally required (e.g., non-essential cookies or marketing)
Where consent is relied upon, individuals may withdraw consent at any time.
How We Use Personal Data
We use personal data to:
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Provide and manage services
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Respond to enquiries and communications
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Improve website functionality and user experience
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Ensure security and prevent fraud
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Comply with legal and regulatory obligations
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Administer business operations
We do not sell personal data.
Data Sharing and Disclosure
We may share personal data with:
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Service providers supporting our operations
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Professional advisers and auditors
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Regulatory authorities or law enforcement where required
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Technology providers hosting or supporting our systems
All third parties are required to process data securely and only for authorised purposes.
International Data Transfers
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:
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UK adequacy regulations
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Standard contractual clauses
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Equivalent legal protection mechanisms
Data Security
We implement appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure. Security controls include access restrictions, encryption where appropriate, and staff confidentiality obligations.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods are determined by:
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Legal obligations
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Business necessity
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Risk considerations
Data is securely deleted or anonymised when no longer required.
Your Data Protection Rights
Under UK data protection law, individuals have the right to:
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Access their personal data
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Request correction of inaccurate data
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Request erasure in certain circumstances
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Restrict or object to processing
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Request data portability where applicable
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Lodge a complaint with the supervisory authority
Requests are handled promptly and in accordance with statutory timeframes.
Cookies and Website Tracking
Our website uses cookies and similar technologies to support functionality, analyse usage, and enhance user experience. Where required, we obtain consent before placing non-essential cookies.
Users can manage cookie preferences through website controls or browser settings. Further details are provided in our Cookie Policy.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or operational changes. The latest version will always be available on our website.
Contact Us
For questions, requests relating to personal data, or to exercise your rights, please contact:
Data Protection Officer / Privacy Contact
Eclipse Digital Solutions Ltd
Pera Business Park, Nottingham Road, Melton Mowbray, Leicestershire, LE13 0PB
eclipse.admin@eclipsedigital.co.uk
You also have the right to raise concerns with the UK supervisory authority.